-
PRIVACY POLICY
At solihullapproachparenting.com, we are committed to safeguarding your privacy and ensuring the secure and confidential handling of your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
Information we collect
Aggregated data
We may collect and share aggregated data resulting from group returns, providing insights into the number of participants in a group and its location. This information is anonymised and used for statistical purposes.
Credit Card information
If you make a purchase using a credit card, the transaction is processed through a designated payment provider. Solihull Approach does not have access to your credit card details.
Your rights
Right to be forgotten
If you wish to have your personal details removed from our system, please notify us using the contact page. We will promptly address your request and erase the relevant information.
Opt-out option
All emails sent to individuals include an option to opt out from receiving further information. You have the right to manage your communication preferences.
Right to access
If you desire a copy of the personal details we hold about you, please use the contact page to request this information. We are committed to providing you with access to your data.
Data management
Research and information
We retain data for research purposes and to inform individuals about relevant information, research findings, training opportunities, and purchases.
Data security
All data is securely stored on a separate server accessible only by our authorised staff. Our team has undergone data protection training to ensure the responsible and secure handling of your information.
Individual rights and consent
Consent process
When we begin processing your data, we obtain your consent through various methods. We prioritise transparency in our data processing practices, ensuring that you are informed and empowered to make decisions about your information.
solihullapproachparenting.com is dedicated to maintaining the highest standards of privacy and data protection. We continually review and update our practices to align with legal requirements and industry best practices.
If you have any concerns or inquiries regarding our Privacy Policy, please contact us using the information provided on our contact page. Your privacy is important to us, and we appreciate your trust in our commitment to safeguarding your information.
Booking practitioners on courses
Upon using Solihull Approach’s technical solution to managing and completing administrative tasks relating to the courses you are providing to your delegates, you acknowledge that relevant information is being shared with the parties to facilitate the smooth running of the Courses.
If you are booking your delegates onto the Courses, you have expressed permission to do so.
If your delegates are booking themselves onto the Courses, then they are first submitting their data to Solihull Approach (as covered by these terms of this privacy notice) and then we are sharing that information with you, as the Course Sponsor/Organiser/Promoter.
Either which way your delegates book onto the Courses, we acknowledge that their information is being submitted to Solihull Approach (University Hospital Birmingham NHS Trust) to manage the Courses on your behalf.
To you, as the Course Sponsor/Organiser/Promoter to assist with record keeping and administrative and promotion duties, and to any related third party (including but not limited to your Tutors (if you are providing them), our Tutors (if we are providing them) and related and relevant administrative support staff that all have relevant login to the system, with access defined by their Role.
You should ensure that you are happy that your delegates understand where their data is going and how it is being used, and, if you wish, refer them to this privacy notice if they are booking themselves onto the courses.
We intend to maintain communication with delegates via email following the completion of our training Courses, providing relevant updates and information related to the Solihull Approach. The option to unsubscribe from our mailing list is given to every delegate at the bottom of any email we send. Delegate email addresses will not be shared with third parties.
Solihull Approach Parenting (University Hospital Birmingham NHS Trust), as the Data Controller, subscribe to an online system to manage all their aspects of face-to-face, online and product sales supplied by Action Starter Limited, and through the Terms of subscription, assigns Action Starter as the Data Processor.
As a UK-based company with data stored in the UK, Action Starter are responsible for only providing the technology solutions needed and has no permission to do anything with the data we hold on your behalf and on behalf of the ultimate Data Subject (the delegate). They are registered with the ICO with registration number Z3506615.
If you require further information, please do not hesitate to contact solihull.approach@uhb.nhs.uk.