solihullapproachparenting.com is dedicated to ensuring that our website is accessible to the widest possible audience, regardless of technology or ability. We are committed to making our content available to all users and strive to provide an inclusive online experience.
Our efforts to enhance accessibility and usability align with recognised standards and guidelines. Specifically, we aim to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines offer a framework for creating web content that is more accessible for individuals with disabilities. By adhering to these standards, we contribute to making the web a more user-friendly space for everyone.
Solihull Approach is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Solihull Approach’s website has been constructed using code that complies with W3C standards for HTML and CSS. This ensures that the site displays correctly in current browsers, and its compatibility extends to future browsers as well. We are dedicated to maintaining technical compliance to guarantee a seamless experience for all users.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
We know some parts of this website are not fully accessible:
We are working on these and moving to ward complete compliancy.
Our commitment to accessibility is an ongoing process. We are continually exploring and implementing solutions to elevate all areas of our site to the highest level of web accessibility.
Your feedback is crucial in this journey, and we welcome any insights that can contribute to further enhancing the user experience.
The content listed below is non-accessible for the following reasons.
Some images do not have appropriate alternative text. This fails WCAG 2.2 success criterion 1.1.1 (Non-text content).
We aim to fix this by July 2025.
Many older PDF documents are not accessible to screen reader software. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
We are reviewing and replacing key documents and expect this process to be complete by September 2025.
Some pages do not have a “skip to content” link, which can make keyboard navigation difficult. This fails WCAG 2.2 success criterion 2.4.1 (Bypass Blocks).
We aim to resolve this by October 2025.
Interactive forms and navigation may not be fully accessible to keyboard users or screen readers. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).
We are working with developers to address this and will implement fixes by December 2025.
We’ve assessed the cost of fixing some issues and believe doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
Some interactive tools (e.g., forms embedded from external services) may not be fully accessible. We plan to address this in our next full redevelopment cycle.
PDFs and other documents: Some PDF documents published before 23 September 2018 are not fully accessible. These are not essential to providing our services and are exempt under the regulations.
Live video: We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We are currently working with our website development and design teams to address known issues. Our accessibility roadmap outlines how and when we plan to improve accessibility across the website.
Roadmap coming soon.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, you can:
We’ll consider your request and get back to you within 10 working days.
If you cannot view the map on our ‘Contact Us’ page, please call or email us for directions.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
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